Support Level

The key to our client service is our seamless integration of functional expertise with deep industry knowledge. Compono Strategia offers its clients end-to-end support that encompasses implementation, training, analysis and optimization services .

We are small enough to care! No ‘take it or leave it’. No ‘take it and good luck with it’. Get analytics from the world’s leading providers, but with the personalized customer service and customization, training and customer care from a small and dedicated team.

Feedback & Support

We provide clients with a range of up-to-date product information and professional service resources, such as:

  • Release Notes
  • Product information
  • Feedback categorization
  • Issues closed with respective Target Response Time (TRT)
  • Confirmations sent upon Feedback resolution.

Analyst Access: Access to our global team of experts gives you real-time answers to your most critical questions.

Training Specialists: Our team of training specialists help you gain the most from your resources.

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